It is clear that the Covid helpline has not been staffed properly by the Scottish Government and those who are currently working on the service need more help to deal with volume of enquiries.

As the vaccination programme continues to gather pace with more groups getting their jabs, the role of the helpline in offering advice and rescheduling appointments becomes even more vital.

You can read more at the article below:

https://www.grampianonline.co.uk/news/helpline-is-not-fit-for-purpose-says-msp-240374/